Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you be a Branch Manager. If this sounds like you then come aboard and join the Hertz Team! As a Branch Manager... You'll develop and maintain an effective marketing plan which details the steps to take in order to improve the success of the branch - Conduct face-to-face sales calls in order to obtain new business
- Attend/host outside sales meetings or events to promote the company and branch location
- Continue to increase the market penetration of the branch and increase revenue
- Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
- Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
- Hold monthly staff meetings to keep employees motivated and informed of business operations
- Complete sales calls with Managers and Management Trainees in order to further their development
- Direct and organize all reservations and pick
- Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
- Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.
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Candidates need to have: Bachelor's degree in a business-related field preferred. Customer Service, Management, and Sales experience required. Experience in car rental, hospitality, or tourism preferred. - Must have a valid driver's license and an excellent driving record.
- Ability to drive multiple types of vehicles (automatic)
- Ability to project professional appearance.
- Excellent communications skills with the ability to engage in verbal interactions with customers.
- Strong sales skills
- Strong problem-solving and decision making skills.
- Properly manage employees including; training, developing, setting expectations, and disciplining.
- Must have basic computer skills and knowledge of Microsoft Office programs
- Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
- Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
Additional Notes: Skills: Professional Experience: Educational Background:
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