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Customer service |
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| Details: |
Mona Price
604 Tree Mountain Parkway
Stone Mountain, GA
678-973-3702
Monalissa97@yahoo.com
Objective
To obtain a position, which offers a diversified working environment with the opportunity to demonstrate my varied skills and abilities and contribute to growth of the organization.
Experience
Target Corporation
Tucker, GA
Guest Service
11/2002 to 02/2009
.Cashier
·Sales Floor
·Credit Card Applications
Risk Management Alternatives
Doraville , GA
Collector
01/2001 to 07/2002
·Negotiated payments over the phone in a in-bound and out-bound call center
·Resolved customer complaints
·Trained new employees on policies for payment negotiation
·Processed various forms of payments
Philadelphia Comprehensive Day Care Philadelphia , PA
Teacher's Assistant
06/1998 to 07/2000
·Assisted Teacher's with daily task
·Developed daily lesson plans
·Supervised 20-30 children daily
The School District Of Philadelphia Philadelphia , PA
Teacher's Assistant
05/1997 to 05/1998
· Collaborated with Teacher's to monitor classroom activities
·Maintained a positive and productive environment
·Developed daily lesson plans
Sears Roebuck and Company
Trevose , PA
Collector
12/1992 to 10/1994
·Negotiated payments in a in-bound and out-bound call center
.Resolved customer service complaints Reconciled accounts
·Trained new employees on procedures and policies for payment negotiation
Education
The Community College Of Philadelphia Philadelphia , PA
Pending( A.S. Mental Health Social Services)
1995-1998
·Mental Health Social Services
·Computers
The Center For Innovative Training And Education
Philadelphia , PA
Certificate ( Computers)
1991-1992
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| General Location: |
Atlanta |
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| Specific Location: |
Stone Mountain |
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| Zip Code: |
30083 |
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