|
Experienced Customer Service Rep |
|
|
|
|
|
| Details: |
Yolanda S Savage
3390 Fairburn Rd. Apt P-266
Atlanta, GA 30331
savagey02@yahoo.com
Cell (404)503-5990
Objective: To obtain an entry level position.
HIGHLIGHTS OF QUALIFICATIONS
Accomplished professional experience with two years of experience in office automation; customer service.
Computer knowledge including Microsoft Word XP, Power Point, Excel, Internet and Outlook.
Reliable and highly motivated self- starter with an aptitude for quickly learning accomplishing new task.
Fulfilled military obligation, Specialized Training includes leadership; and alcohol abuse; ual harassment and intervention and Administrative Specialist Course, Armed Security Surveillance and Guard Training.
Well-organized and able to meet lines.
Personable and persuasive in communicating creatively with
customers from all backgrounds.
Proven skill in persevering to solve customer's problems.
EMPLOYMENT HISTORY
February 2009- Present Atlanta Handicapped Manor, Atlanta, GA
*Manage property during daytime hours
*Maintain cleanliness of property
*Prepare apartments for move-in
*Greet vendors
August 2006 -August 2007 Cashier, Wal-Mart Super Center, Lauderhill, FL
* Assist customers in finalizing retail selections
* Assist customers by answering any questions they might have
* Assist customers in locating any items within the store
* Assist elderly customers carry heavy packages to vehicle when needed
October 2005- August 2006 Sitel Corporation, Augusta, GA
* Assist callers with Verizon Wireless billing issues
* Document conversation for corporate office
* Accept payments for cellular service
* Put in orders for replacement cell phones.
Sept 2003-Nov 2005 Administrative Specialist, U.S. Army Fort Gordon, GA
* Worked numerous 24 hour security surveillance of Military post
* Updated over 25 employees records on the computerized personnel database.
* Re-organized the established personnel filing system using the Microsoft Excel
program which saved numerous man hours.
* Used Microsoft Word and Power Point to type and prepare letters, reports and
other kinds of documents.
*Volunteer for over 100 hours with the Military Single Soldier Program
EDUCATION AND TRAINING
United States Army Specialized Training: Leadership, and Alcohol Abuse
Training, ual Harassment, Intervention, Armed Security Surveillance and Guard
Morris Brown College 92 Semester hours in Music Industry
Atlanta, GA
|
|
| General Location: |
Atlanta |
|
| Specific Location: |
N/A |
|
| Zip Code: |
30331 |
|
|
|
