|
GERRY'S CUSTOMER SERVICE RESUME |
|
|
|
|
|
| Details: |
Gerry R. Jones
2078 Samuel Place
Decatur, GA 30032
678-559-9718
OBJECTIVE: Seeking an opportunity to exercise professional
expertise with room for advancement
Education/ DeVry Institute of Technology – Electronic Engineering
Training- Kansas City MO
Achievements APICS Certificate of Completion
US Army (1976 – 1985)
The Army Commendation Medal
The Army Achievement Medal
Letter of Appreciation
EXPERIENCE:
SANDS CONVENTION & EXPO CENTER - BOOTH ELECTRICIAN &n bsp;
SEPT,2004 to NOV,2007 Las Vegas, NV
Planned client’s booth for installation of all electrical needs
Applied electrical theory and related knowledge to test and modify boot operations successfully. Directed, as the lead for other personnel performing routine installation and maintenance duties.
CLIENTLOGIC – Escalation Line/Customer Service Lead
SEPT,2000 to JUNE,2004 &n bsp; Las Vegas, NV
Troubleshooter for fast access internet service complainants. Duties included making adjustments by waiving monthly and/or installation charges. Scheduled/rescheduled service technicians. Generated service orders to qualify. Maintained service orders to qualify customers that would not previously.
ASAHI SEIKIO - SHIPPING AND RECEIVING CLERK
JUNE,1998 to JUNE,2000 Las Vegas, NV
Compiled and maintained records=2 0of quantity, cost and type of materials. Received, stocked and issued; as well as labeled.
Compared information on requisitions, invoices and shipping notices. Material received and issued was verified for accuracy of order.
Counted materials, equipment, merchandise and supplies in stock.
Posted totals to inventory records, manually and documented information in DOS and Adobe. Stocked and issued supplies as needed. Marked identifying information on material.
STERIS LABORTATORIES – LEAD FILL ROOM TECHNICIAN
JULY, 1988 to APRIL, 1998 Phoenix AZ
Successfully prepared all sterile products20to be filled in vials for the production day. Structured and maintained a sterile environment. Instrumental in maintaining quality control levels and prepared/maintained product charts for chain of custody. Trained and managed 7 to 10 crew members in achieving significant improvements in their productivity to meet FDA requirements.
|
|
| General Location: |
Atlanta |
|
| Specific Location: |
DECATUR |
|
| Zip Code: |
30032 |
|
|
|
